Naseej LMS technical support

When to contact support

• • You cannot sign in to your workspace, or a teacher or student cannot.
• • A live session will not start, or learners cannot join it.
• • Something you created — a course, lesson or enrolment — is missing or will not save.
• • An upload fails, or you have reached a limit and are not sure which one.
• • You have a reference code from an error message on this site.

What to send us

• • Your workspace address, for example your-school.naseejedu.com
• • The email address of the account affected (never send a password)
• • What you expected to happen and what happened instead
• • The time it happened and any reference code shown on screen

Never send passwords or payment details to anyone, including us.